E-payment Challenges: The Genesis and Remedies to the Problem

Switching between internet solutions in an organization can be challenging, mainly if it affects the core operations and running of the organizations, such as e-payment. It becomes problematic when the role of e-government is not properly considered in an organization. In this study, the school fees e-payment project of a Nigerian University and the losses incurred due to the lack of incorporation of ICT- government into the e-payment process was evaluated. This study recommends good outsourcing, corporate and ICT governance practices such as the incorporation of frameworks like the Control Objectives for Information and Related Technology (COBIT) and IT Infrastructure Library (ITIL), can be integrated to minimize such problems. This would help any University to avert likely losses.